The cleaning was performed very thoroughly however there were 2 problems with the fantastic services booking. First the booking agent told me that the appointment would be 2 hours with 2 people even though it was being booked in for 4 hours; only 1 person showed up and though she stayed 4 hours. Second, during booking I was not told that the cleaner would not supply cleaning equipment and supplies. (My previously booked cleaners with fantastic services provided both and no one mentioned this would not be the case for this appointment).