| Service Type | Fantastic Club Price* | Standard Price |
|---|---|---|
| Repeat clean | from £12/h* | £13/h |
| One-off clean | £14/h* | £15/h |
As reputable professional cleaners, we take care of your home cleaning both one-off and on a regular basis. Book your regular cleaner with our domestic cleaning service in London. Fantastic Cleaners stands for truly professional cleaning services.
Choose the best cleaning service in London to enjoy more free time and less focus on chores.
Upon request: clean windows from within, fold/organise clothes in wardrobes, water plants, feed your cat/dog, do laundry, hang laundry and the even do ironing.
If you want a one-off deep cleaning for your flat or house, Fantastic Cleaners will offer a team of fully equipped cleaners near you. However, if you'd like to get regular domestic cleaning, then we can appoint a dedicated cleaner/maid to handle chores at your place frequently. Keep in mind that you will have to provide the cleaning detergents and a hoover. Also, you can request an initial one-off appointment with a cleaning technician or maid to make sure you will be pleased with the service, and then book regular home cleaning services for your house or flat.
All cleaning technicians are insured, professionally trained, near you and 100% ready to assist you with chores. All cleaners go through introductory training which is followed by detailed lectures and practice with their supervisor. Also, we regularly monitor their work and ask you for feedback to make sure that the cleaning service you receive satisfies all your needs. For weekly and fortnightly home cleaning services, the Fantastic Cleaners receive extra training in proper laundry.
If you have any special requests, you can always share them with us. Also, the cleaning checklist can be adjusted to suit your custom requirements.
* NOTE: A thorough domestic/home clean of your housing/rental property is not a substitution to professional end of tenancy cleaning (when tenants move out), steam cleaning of carpets & rugs (a specialised service), upholstery cleaning (dry, foam, leather & more), nor after builders cleaning (post construction & renovation).
You can combine your Domestic Cleaning with:
Q: What does this service include?
A: Your domestic cleaner will follow a list of cleaning duties prepared in advance but you can add anything you wish to the list.
Q: Do I need to supply you with cleaning products and equipment?
A: Тhere's no need to prepare anything as you can always rely on us to bring our own cleaning products and equipment on site for only £6 and £10, respectively. In case you have equipment of your own, then we may use your hoover, broom, mop, cloths, sponges, and cleaning detergents instead.
Q: Is there a contract?
A: There are no contracts involved. We only ask you to give us a 7-day notice if you want to terminate your regular cleaning subscription.
Q: Can I have the same cleaner every time?
A: Of course, just please make sure to stick to the same schedule so the cleaner can be available for you.
Q: Can I change the date and time of my house cleaning service?
A: Yes, we will first check the availability of your current cleaner and see if they can come at another time. We can send another cleaner in case yours isn’t available.
Q: I think the cleaner has damaged something at my home! What should I do?
A: Please make sure to contact us as soon as possible and we will do our best to compensate you.
Q: What happens if I am unhappy with the cleaning service?
A: If this ever happens, then we will arrange a replacement regular cleaner and a visit from a quality control manager.
Q: Can I ask the cleaner to wash the carpet and the windows from the outside?
A: This is not included as part of the domestic cleaning service but we’ve got professional services and technicians to take care of these tasks.
Q: Can you hand-wash my clothes?
A: No, this service takes care of the laundry only if there is a washing machine available.
Q: Can my cleaner pick up the dry cleaning?
A: Only if it’s within 5 minutes of walking distance from your home.
Q: Can I have some extra hours of cleaning this week?
A: Sure, just let us know when and we will be happy to arrange this for you.
Q: What happens if my cleaner is sick or on a vacation?
A: We will make sure to inform you and another cleaner will be sent to your property.
Q: I am going on a holiday, what do I need to do?
A: Just make sure to inform us at least 48 hours in advance.
Q: What if it’s a bank holiday?
A: Our services are available even on bank holidays. If you’d like to skip a visit from a regular domestic cleaner, simply contact us 48 hours in advance.
Q: How come the one-off service is more expensive?
A: Because booking regular services comes with a discount.
Q: Are there any hidden charges or fees?
A: Absolutely no, everything is included in the final bill you receive.
Q: Can I pay with a credit card?
A: Yes, just make sure to contact us at least a day before the service takes place to provide us with your card details.
Q: What are the Fantastic Cleaners work hours?
A: From 8:00 am to 9:00 pm, and also available on weekends and bank holidays.
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