- Next-generation high reach water-fed pole technology.
- Using purified water only - no streaks guarantee
- Technicians are certified by the Federation of Window Cleaners
- The service is approved by the Federation of Window Cleaners
- Emergency same-day service available
THE SMARTEST WAY TO HANDLE WINDOW CLEANING
Keep your windows shiny year-round!
You can resort to professional assistance from Fantastic Cleaners. We've got the means and know-how to handle any level window cleaning in a fast and efficient manner.
Window cleaning technology and equipment:
The professional window cleaners use next-generation water-fed pole technology to make and keep your windows the shiniest in the neighbourhood. Here's how it's done: The “reach-and-wash” system is incorporated directly into the vehicle of the technicians. This means that you won't have to set up a water source for the service as the technicians bring their own. That's right. And this is the part that makes this service among the best in London.
Cleaning with purified water:
The water in the storage tank is 100% purified which significantly enhances its cleaning properties. A stream of plain H2O is an incredibly effective way to bring windows to a pristine state. The science behind the whole process is that the pure water molecules easily connect with any dirt that resides on the glass surfaces and dislodges it. Also on the plus side, this service is nature-friendly as no chemicals are involved in the process.
Any level window cleaning:
The long water-fed extension pole allows high window cleaning that can reach and wash up to 23 meters. This is usually the fourth storey of the building. Regardless if the property is commercial or residential, the window washers can clean it from outside. For higher reach, the professional cleaners will use reliable and abseiling equipment. This also means that ladders are only involved for ground and first-floor windows. This way we eliminate the risks of accidental damage to the exterior of your property.
The perks of regular window cleaning:
Regular residential window cleaning from Fantastic Cleaners comes at a discount rate compared to a one-off service. Also, you are able to choose the regularity of the services you get. We recommend a visit from the window washers once every couple of months or so. Of course, the frequency of visitations varies for businesses as all have different needs. On the other hand, professional window cleaning on a regular basis enhances the curb appeal of your property - both the interior and the exterior become more appealing.
* NOTE: The vehicle of the window cleaning team has to be parked within 30 meters of the property on the same side of the street so the service can take place.
Frequently asked questions
Q: Who is going to clean my windows?
A: Professional window cleaners will come to your property with IDs, branded uniforms and vehicles. They are local technicians with great experience who are certified by the Federation of Window Cleaners. Every vehicle is equipped with a water-fed pole, pure water tanks all the professional tools for the job.
Q: What does the window cleaning service include?
A: The service provides three main procedures: exterior window cleaning with water-fed pole technology, rope access window cleaning for levels above the 4th storey, and good old-fashioned manual interior cleaning. You could book the service as part of a combo deal and benefit from our discounts and deals.
Q: What is a water-fed pole system and why use it?
A: This is specialised window cleaning equipment that allows the technicians to reach as high as the 4th storey of a building as well as awkwardly positioned skylights, conservatory roofs, and windows over extensions. It limits the risks of using ladders.
Q: Why don't you wipe the windows when using the water-fed pole?
A: Since the water we use is purified, there is absolutely no need for wiping because it will evaporate naturally and there is no residue at all. This is the best way to clean outside windows.
Q: Do you use any detergents when you clean windows?
A: We use only purified water which does not leave any marks or streaks.
Q: Can you deep clean my frames?
A: We can do it, but only from the inside and only if they are PVC frames. We are not able to deal with paint, plaster or heavy permanent stains.
Q: Can you remove mold from my frames?
A: This is something we cannot deal with.
Q: I have a glass banister on the balcony. Can you clean the external part of it?
A: If it can be accessed from the ground with our reach and wash system we will clean it, otherwise, it will not be safe for the technician to do it from the balcony itself.
Q: Can you remove plaster on the external glass panes?
A: Only if the windows are reachable from the inside of the property. Otherwise, there is no safe way to do this from the outside.
Q: Do you clean stained glass windows?
A: Yes, but from the outside only.
Q: Do I have to be home during the service?
A: All windows can be cleaned from the outside without you being there as long as you grant the window cleaners access through the gates of the property. And if you want your windows cleaned from the inside, too, then take advantage of our free key pick up and delivery option.
Q: Can I make changes to my bookings?
A: In order to manage your current bookings, you need to log into your Fantastic account. If you don’t have one, you can create a new profile really easy. Once you’ve registered, head over to the dashboard section. There you can apply changes to all of your service appointments.
Q: What if the weather is bad and it is raining?
A: It depends on how heavy the rain is. Usually, the technicians asses the situation on the day, and if it is impossible to provide the service will inform you so you can reschedule your service for another day.
Q: Do I have to do something before the cleaners arrive?
A: It's very important to ensure that there will be a free parking space within 30 meters of the property, on the same side of the street. Otherwise, the cleaners have all the necessary equipment to handle the job. Just make sure to grant them access to the place.
Q: Are you insured and certified?
A: The window cleaners are fully insured and certified by the FWC. We provide complete Public Insurance Liability and Employers Liability as a standard part of the window cleaning services you get from us.
Q: What is your coverage?
A: All south, west, east and north London postcodes within the M25 as well as the following areas of SE England: OX, SL, MK, RG, HP, AL, LU, GU, BN, RH, TN, CT, ME.
Q: What happens if my cleaner is late?
A: If the cleaning team is stuck in traffic, you will be notified and informed of their arrival.
Q: Do you service commercial and industrial buildings?
A: Yes, and this is available across London and SE England. We can also provide you with other property exterior maintenance services such as gutter cleaning, cladding cleaning, pressure washing, and solar panel cleaning.
Q: Do you require a water source?
A: No, usually the window cleaners have a tank full of purified water. However, it would be kind of you to let them use a water source at your property in case the tank is empty.
Q: What hours do you work?
A: In summer, our work hours are from 6:30 am to 7:30 pm. In winter, from 7:00 am till 4:00 pm - Please, keep in mind that the daylight is needed to provide window cleaning.
Q: Can I combine window cleaning with some of the other services at Fantastic Cleaners?
A: Yes, you can, When you book multiple services you will benefit from preferential discounts for combining services. Window cleaning is often preferred by landlords, tenants and letting agents in need of end of tenancy cleaning in London. Many of our loyal clients combine the window treatment with professional carpet cleaning and upholstery cleaning. Do not hesitate - book online or call us now.